Kiosk Platform Features
AI Suite
AI Voice Agent
24/7 automated phone support that identifies callers, resolves common issues, and posts summaries to your operations channel. Handles missing verification codes, receipt requests, transaction status checks, nearest-kiosk lookups, and scam-prevention transfers.
Automated Account Reviews
Photo ID verification, address validation, and OFAC sanctions screening — all in seconds. The 5-minute manual check becomes zero seconds. Every check is optional and configurable per operator.
AI Scam Detection
Computer vision monitors registration photos for a specific, effective signal: a phone held to the customer’s ear during signup. A leading indicator of scam coaching.
Phone Intelligence
Every inbound call is identified before the first ring. Your team sees the customer’s full account, recent transactions, and any pending compliance flags immediately.
Core Functionality
Seamless Transactions
Modern, fast, and visually appealing, with tutorial animations and intuitive workflows that ensure an effortless user experience.
Customer-Friendly Interface
Effortlessly support buying and selling cryptocurrencies, enabling smooth cash-to-crypto and crypto-to-cash conversions.
US-Based Hosting and Support
Fully hosted platform with dedicated US-based support available on call for technical assistance, compliance concerns, and system updates, ensuring uninterrupted operations.
Compliance Easy Mode
Tiered KYC and AML
Comprehensive compliance tools with tiered KYC requirements, real-time transaction monitoring, and configurable AML policies per operator.
OFAC & Sanctions Screening
Automated OFAC and global watchlist screening at onboarding and on every high-value transaction — with AI-driven false-positive clearance.
Built-In Travel Rule
Travel rule compliance handled at the platform level. No expensive third-party subscription needed.
Transaction Size & Fee Limits
Set operator-defined minimum/maximum transaction sizes, daily aggregate limits, and state-specific fee caps enforced at the kiosk.
BTMIQ LTE Connectivity
Multi-Carrier 4G/LTE/5G
Auto-connects to the best available network among AT&T, Verizon, and T-Mobile — no more single-carrier dead zones. $20/mo per kiosk vs $50/mo industry standard.
Self-Healing Uptime
If a kiosk loses its server connection, BTMIQ automatically triggers a power cycle — often before you’re aware there was an issue.
Remote Monitoring & Reboot
Heartbeat, signal strength, and data usage visible in your BTMIQ dashboard. One-click remote reboot capability. Compatible with existing OptReboot devices.
Customizable Experience
Branding and Theming
Personalize kiosk screens with custom colors, images, logos, and terms of service messages.
Promotions and Communication
Configure messages for special offers, scam warnings, and important notifications to keep customers informed.
Flexible Configuration
Adjust AML policies, thresholds, and transaction features to meet operator-specific requirements.
Smooth Operation
Real-Time Tracking
QR codes on receipts enable customers to track transaction status online, providing transparency and convenience.
Post-Transaction Support
Receipts can be printed, emailed, or sent via SMS for added customer flexibility.
Optimized Fees
Minimize transaction costs with dynamic fee estimation to avoid delays and excessive charges.
Integration Highlights
Hot Wallet Support
Securely send and receive cryptocurrency directly via integrated wallets.
Exchange Connectivity
Automatically buy or sell cryptocurrency on integrated exchanges, with flexible options to add new platforms as needed.
Back-End Management
Live Monitoring
Receive real-time updates on kiosk status, ongoing transactions, and customer sessions.
Operator Tools
Manage accounts with tools for freezing, unfreezing, canceling transactions, and custom KYC adjustments.
Customer Experience
Educational Assistance
Step-by-step tutorial animations guide customers through processes like scanning IDs or QR codes, reducing confusion and support requests.
Scam Prevention
Configurable on-kiosk warnings and wallet verification help customers avoid fraud. Set mandatory display times so warnings can’t be rushed past.
Flexible Withdrawals
Automatic resolution when a customer sends insufficient crypto for a withdrawal — no operator intervention needed. Handles coin shortages gracefully.
Financial Reporting and Cash Tracking
QuickBooks Integration
The only Bitcoin ATM platform with native QuickBooks sync. Every transaction posts within seconds — no nightly imports, no manual entry.
Per-Location P&L
Track cash flow and profitability by kiosk, route, or region. Per-location cash balances flow directly into QuickBooks.
Multi-State Tax Reports
Generate profitability reports by state — built for operators running across multiple jurisdictions and simplifying multi-state tax return prep.
Enhanced Insights
Detailed Records
Track customer activity, wallet attribution, and transaction history for improved operational visibility.
Compliance Alerts
Receive notifications for suspicious activity, including velocity, structuring, and shared wallet behaviors.
Account Review Tools
Quickly review, approve, or reject accounts with advanced KYC screening tools.
Future-Ready Platform
Multi-Crypto Support
Currently supports Bitcoin, Litecoin, Dogecoin, and Ethereum — with more chains added as operator demand grows.
Adaptable Architecture
Modular design lets you swap pieces — kiosk firmware, KYC provider, blockchain — without rewriting the platform.
Flexible Hardware Support
Support a range of kiosk manufacturers with a platform designed for scalability and cross-compatibility.
Why Choose Us?
Revolutionizing Cryptocurrency Kiosk Operations
At BTMIQ, we’ve built a platform unlike any other. Here’s how we’re transforming the industry:
The AI Suite No One Else Has
Voice agent, automated account reviews, scam detection, and phone intelligence — the most efficient team member you’ll ever hire. Replaces hours of manual operator work, every day.
BTMIQ LTE at 60% Less
$20 per kiosk per month vs the industry-standard $50. Multi-carrier 4G/LTE/5G with self-healing uptime. For a 20-kiosk route, that’s $7,200 saved every year — on connectivity alone.
The Only Platform with QuickBooks Integration
Native, real-time QuickBooks sync with per-location P&L and multi-state tax reports built in. Replaces a part-time bookkeeper for most operators.
0.5% Software Fee vs 1% Industry Average
Cut your software fee in half. On $5M annual volume, that’s $25,000 saved per year — straight to your bottom line. No setup fees, no minimums, cancel any time.
Built to Simplify Your Operations
Our platform is designed with operators in mind, focusing on:
- Reducing manual effort for compliance and customer support.
- Minimizing disruptions from transaction errors.
- Providing tools to grow and scale operations effortlessly.
Future-Ready and Scalable
With flexible hardware compatibility and modular architecture, our platform evolves with the market, keeping you ahead of the curve.